Advanced Diploma in Hotel Management
The Advanced Diploma in Hotel Management offered by OXQUAL develops advanced competence in hotel operations, guest services, financial planning, human resources and hospitality leadership.The programme prepares learners to coordinate multiple hotel departments, improve service qu...
About this qualification
The Advanced Diploma in Hotel Management offered by OXQUAL develops advanced competence in hotel operations, guest services, financial planning, human resources and hospitality leadership.
The programme prepares learners to coordinate multiple hotel departments, improve service quality, manage commercial performance and support efficient hospitality operations.
Career-focused
Develop relevant skills and knowledge that can support your next professional step.
What you'll cover
Key topics covered in this OXQUAL programme include:
- Hospitality Operations Management
- Hotel Department Coordination
- Service-Quality Management
- Front-Office Management
- Reservations
- Guest Check-In and Check-Out
- Guest Relations
- Food and Beverage Management
- Restaurant Operations
- Catering Operations
- Housekeeping Management
- Facility Maintenance
- Hospitality Safety Awareness
- Hotel Financial Planning
- Revenue Management Awareness
- Cost Control
- Human Resource Management
- Recruitment and Staff Training
- Employee Performance Management
- Hospitality Marketing
- Hotel Branding
- Customer Acquisition
- Hospitality-Law Awareness
- Licensing and Compliance Awareness
- Strategic Hotel Leadership
- Innovation and Decision-Making
- Practical Hotel-Management Assessments
- Portfolio Development
Who it's designed for
This OXQUAL programme is suitable for:
- Hospitality Professionals progressing into senior roles
- Hotel Supervisors and Team Leaders
- Tourism and Hospitality Operations Personnel
- Individuals seeking advanced hotel-management skills
- Learners preparing for higher-level hospitality study
What you'll gain
Successful completion of this OXQUAL programme can help learners to:
- Develop advanced hotel-operations competence.
- Improve guest-service management.
- Strengthen financial planning and cost-control skills.
- Improve staff-management capabilities.
- Develop stronger hospitality marketing knowledge.
- Coordinate hotel departments more effectively.
- Strengthen strategic leadership and operational decision-making.
How this qualification is assessed
The assessment pattern for this OXQUAL programme is outlined below.
- Assessment Type: Practical assessments, written examination and portfolio review.
- Format: Multiple-choice questions, hotel-management simulations, documentation tasks and oral discussion.
- Total Questions: 60 theory questions plus multiple practical tasks.
- Passing Score: 70%.
- Duration: 12–18 months (400–600 hours including internship).
Have questions about this qualification?
Our team can help you understand the programme, assessment requirements and next steps.
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