SitemapAccessibilityContact us
Student essentials
Home / Learner essentials

Learner essentials

Welcome to Oxqual

As a newly enrolled learner, there are several important steps you should complete before beginning your qualification.

The information below will help you access your learning resources, understand your responsibilities and prepare for your studies.

Our learner support services

Our learner support services are designed to help you have a positive, accessible and successful learning experience with Oxqual.

How we support you

Getting started

Your Oxqual learner account

Before accessing our online learning systems, you may need to activate your Oxqual learner account using the details provided during enrolment.

Keep your login information secure and do not share your password with anyone else.

Your course and online systems

Your learner portal provides access to your qualification information, learning materials, assessments, results and important announcements.

Contact the Oxqual support team if you experience problems accessing your account or learning resources.

Essential online systems

Activate your account

Activate your Oxqual learner account before beginning your studies.

Course schedule

View important course dates, assessment deadlines and scheduled activities.

Learner Portal

Access your profile, qualification details, progress and results.

Online learning platform

Access learning materials, activities, assessments and tutor feedback.

Visit our learner support and frequently asked questions pages for additional guidance.

Learner support New learners

Important information

Information about the devices, software and internet access required for your studies.
Guidance on protecting your account, personal information and learning records.
Information about your induction and preparing to begin your qualification.
Information about work placements or practical experience where required by your qualification.
Guidance on receiving help with your learner account and online learning systems.
Information about reasonable adjustments and accessibility support for learners.

Additional information is available in the Oxqual learner handbook.

Learner handbook

Further information

Information about cancelling, deferring or changing your studies.
How to request changes to your personal details, qualification or enrolment information.
Information about Recognition of Prior Learning and credit transfer.
Information about the withdrawal process and its possible implications.
Information about certificates, results and qualification documents.
Information about learner identification and verifying your personal details.
Information about course fees, payment arrangements and refunds.
Information about assessments, submissions, deadlines and results.
Information about learner wellbeing, safeguarding and reporting concerns.
Information about submitting an academic appeal, complaint or feedback.

Policies, important documents and responsibilities

Our policies, procedures and learner documents explain what you can expect from Oxqual and the standards of conduct expected throughout your studies.