ISO 9001:2015 (Quality Management Systems)
The ISO 9001:2015 (Quality Management Systems) course offered by OXQUAL develops practical understanding of quality-management principles and the ISO 9001:2015 framework. The programme focuses on customer requirements, process improvement, risk-based thinking, documented informat...
About this qualification
The ISO 9001:2015 (Quality Management Systems) course offered by OXQUAL develops practical understanding of quality-management principles and the ISO 9001:2015 framework. The programme focuses on customer requirements, process improvement, risk-based thinking, documented information, nonconformity management and continual improvement.
Career-focused
Develop relevant skills and knowledge that can support your next professional step.
What you'll cover
Key topics covered in this OXQUAL programme include:
- Introduction to ISO 9001:2015
- Quality Management Principles
- Customer Focus
- Process Approach
- Organisational Context
- Leadership and Quality Responsibilities
- Risk-Based Thinking
- Quality Risks and Opportunities
- Quality Objectives
- Operational Planning
- Documented Information
- Document and Record Control
- Competence and Awareness
- Quality Performance Monitoring
- Customer Satisfaction
- Nonconformity Reporting
- Root Cause Analysis
- Corrective Action
- Five Whys Analysis
- Fishbone Analysis
- Internal Auditing
- Management Review
- Quality Improvement
- Continual Improvement
Who it's designed for
This OXQUAL programme is suitable for:
- Quality Managers and Officers
- Compliance and Audit Professionals
- Project Managers
- Internal Auditors
- Consultants supporting quality-management systems
- Professionals seeking ISO 9001 implementation knowledge
What you'll gain
Successful completion of this OXQUAL programme can help learners to:
- Understand the purpose and structure of ISO 9001:2015.
- Apply risk-based thinking to quality management.
- Improve document-control practices.
- Strengthen management of nonconformities.
- Apply Root Cause Analysis techniques.
- Understand internal auditing and management review.
- Support customer satisfaction and continual improvement.
How this qualification is assessed
The assessment pattern for this OXQUAL programme is outlined below.
- Assessment Type: Written examination, case study and project.
- Format: Multiple-choice questions, short answers, applied case study and QMS implementation project.
- Total Questions: 70 theory questions plus 1 case study and 1 project.
- Passing Score: 70%.
- Duration: 2.5 hours written plus 3 weeks for project submission.
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