Qualification

Level 2 Award in IT User Skills

The Level 2 Award in IT User Skills offered by OXQUAL develops essential digital skills for modern workplace and personal productivity. The programme introduces word processing, spreadsheets, presentations, databases, email, file management, online collaboration and safe IT pr...

Professional learning
Practical learning
Practical learning Build knowledge and skills for professional progression.
Overview

About this qualification

The Level 2 Award in IT User Skills offered by OXQUAL develops essential digital skills for modern workplace and personal productivity.

The programme introduces word processing, spreadsheets, presentations, databases, email, file management, online collaboration and safe IT practices.

Professional development
Professional development Build practical knowledge for real-world opportunities

Career-focused

Develop relevant skills and knowledge that can support your next professional step.

Curriculum

What you'll cover

Key topics covered in this OXQUAL programme include:

  1. Introduction to IT User Skills
  2. Digital Literacy
  3. Word Processing
  4. Document Creation and Formatting
  5. Spreadsheet Applications
  6. Data Entry
  7. Basic Formulas
  8. Charts and Basic Analysis
  9. Presentation Software
  10. Presentation Design
  11. Database Fundamentals
  12. Simple Database Management
  13. Internet Browsing
  14. Online Research
  15. Email Communication
  16. File Management
  17. Cloud Storage
  18. Backup Practices
  19. Cybersecurity Fundamentals
  20. Password Management
  21. Safe Online Behaviour
  22. Video Conferencing
  23. Shared Documents
  24. Digital Collaboration Tools
  25. Practical IT User-Skills Case Study
Who this qualification is designed for
Audience
Audience

Who it's designed for

This OXQUAL programme is suitable for:

  • Entry-Level Office Personnel
  • Administrative Assistants
  • Students seeking foundational IT skills
  • Professionals preparing for digitally enabled workplaces
  • Individuals transitioning into IT-dependent roles
Benefits of this qualification
Benefits
Benefits

What you'll gain

Successful completion of this OXQUAL programme can help learners to:

  • Develop essential workplace IT competence.
  • Improve word-processing skills.
  • Use spreadsheets more effectively.
  • Create professional presentations.
  • Understand basic databases.
  • Improve digital communication and collaboration.
  • Strengthen file-management and cloud-storage practices.
  • Improve cybersecurity awareness.
Assessment

How this qualification is assessed

The assessment pattern for this OXQUAL programme is outlined below.

  • Assessment Type: Written examination and practical evaluation.
  • Format: Multiple-choice questions, short answers and hands-on IT tasks.
  • Total Questions: 50 theory questions plus 1 practical assignment.
  • Passing Score: 70%.
  • Duration: 90 minutes written plus 2 hours practical.
  • Certification: Level 2 Award in IT User Skills Certificate.
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