Level 3 Certificate in Hospitality Management & Food Catering
The Level 3 Certificate in Hospitality Management & Food Catering offered by OXQUAL develops supervisory competence across hospitality operations and catering services. The programme covers customer service, food safety, catering operations, menu planning, events, accommodati...
About this qualification
The Level 3 Certificate in Hospitality Management & Food Catering offered by OXQUAL develops supervisory competence across hospitality operations and catering services. The programme covers customer service, food safety, catering operations, menu planning, events, accommodation, marketing, financial control and sustainable practices.
Career-focused
Develop relevant skills and knowledge that can support your next professional step.
What you'll cover
Key topics covered in this OXQUAL programme include:
- Hospitality Management Fundamentals
- Hospitality Organisational Structures
- Customer-Service Excellence
- Guest Experience
- Complaint Resolution
- Food Safety and Hygiene
- HACCP Awareness
- Catering Operations
- Culinary Planning
- Menu Design
- Food-Service Coordination
- Hospitality Marketing
- Digital Promotion
- Customer Loyalty
- Event Management
- Catering Events and Banquets
- Accommodation Management
- Housekeeping Supervision
- Front-Office Operations
- Hospitality Budgeting
- Cost Control
- Revenue-Management Awareness
- Sustainable Hospitality
- Responsible Sourcing
- Hospitality-Law Awareness
Who it's designed for
This OXQUAL programme is suitable for:
- Hospitality Supervisors
- Catering Team Leaders
- Aspiring Hotel and Restaurant Managers
- Individuals progressing from Level 2 hospitality study
- Hospitality and Catering Entrepreneurs
What you'll gain
Successful completion of this OXQUAL programme can help learners to:
- Develop hospitality and catering supervisory competence.
- Improve customer-service management.
- Strengthen food-safety awareness.
- Develop menu and catering-planning skills.
- Improve event-management capabilities.
- Strengthen financial and sustainable-operation knowledge.
How this qualification is assessed
The assessment pattern for this OXQUAL programme is outlined below.
- Assessment Type: Written examination, case study and project.
- Format: Multiple-choice questions, short answers and applied hospitality/catering scenarios.
- Total Questions: 60 theory questions plus 1 case study and 1 project submission.
- Passing Score: 70%.
- Duration: 3 days (20–24 hours total).
Have questions about this qualification?
Our team can help you understand the programme, assessment requirements and next steps.
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