Level 3 Diploma in Pharmacy Services Skills
The Level 3 Diploma in Pharmacy Services Skills offered by OXQUAL develops practical knowledge for supporting pharmacists and pharmacy teams in hospital, community and retail environments. The programme covers prescription handling, medicines management, patient communication, st...
About this qualification
The Level 3 Diploma in Pharmacy Services Skills offered by OXQUAL develops practical knowledge for supporting pharmacists and pharmacy teams in hospital, community and retail environments. The programme covers prescription handling, medicines management, patient communication, storage, infection prevention, safety and record keeping within authorised support roles.
Career-focused
Develop relevant skills and knowledge that can support your next professional step.
What you'll cover
Key topics covered in this OXQUAL programme include:
- Pharmacy Services Fundamentals
- Role of Pharmacy Support Staff
- Prescription Handling
- Dispensing Support Procedures
- Medicine Labelling
- Supply Procedures
- Basic Pharmacology
- Medicine Classifications
- Medicine Storage
- Stock Rotation
- Patient Communication
- Confidentiality
- Infection Prevention
- PPE and Hygiene
- Pharmacy Risk Assessment
- Safe Working Practices
- Prescription Records
- Stock Records
- Multidisciplinary Teamwork
- Emergency Response Awareness
- Incident Reporting
Who it's designed for
This OXQUAL programme is suitable for:
- Pharmacy Assistants
- Pharmacy Support Personnel
- Healthcare Support Staff
- Community and Hospital Pharmacy Personnel
What you'll gain
Successful completion of this OXQUAL programme can help learners to:
- Develop pharmacy-support competence.
- Strengthen medicines-management awareness.
- Improve prescription-handling knowledge.
- Develop patient-communication skills.
- Improve stock and storage practices.
- Strengthen pharmacy documentation.
How this qualification is assessed
The assessment pattern for this OXQUAL programme is outlined below.
- Assessment Type: Written examination, practical dispensing project and viva.
- Format: Multiple-choice questions, applied case studies, hands-on dispensing project and oral defence.
- Total Questions: 80 theory questions plus 1 practical project and 1 viva.
- Passing Score: 70%.
- Duration: 6–8 weeks (120–150 hours total).
Have questions about this qualification?
Our team can help you understand the programme, assessment requirements and next steps.
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