⁠Basic Incident And Investigation

The Basic Incident And Investigation course offered by OXQUAL provides foundational knowledge for investigating workplace incidents systematically. The programme develops practical skills for gathering evidence, identifying causes, preparing reports and recommending actions that reduce the likelihood of recurrence.

Learners are introduced to incident classification, scene management, witness interviews, Root Cause Analysis and Corrective and Preventive Actions.

Key topics covered in this OXQUAL programme include:

1. Introduction to Incident Investigation
2. Incidents, Accidents and Near Misses
3. Incident-Reporting Responsibilities
4. Types of Workplace Incidents
5. Investigation Planning
6. Investigation-Team Responsibilities
7. Securing the Incident Scene
8. Evidence Collection
9. Witness Statements and Interviews
10. Photographic and Documentary Evidence
11. Root Cause Analysis
12. Five Whys
13. Fishbone Analysis
14. Immediate and Underlying Causes
15. Corrective and Preventive Actions
16. Investigation Report Writing
17. Incident Documentation
18. Corrective-Action Follow-Up
19. Lessons Learned
20. Continual Improvement