Level 2 Diploma in IT User Skills (ITQ)
The Level 2 Diploma in IT User Skills (ITQ) offered by OXQUAL develops practical digital literacy and workplace IT competence across document creation, spreadsheets, presentations, databases, email, online safety, file management and basic troubleshooting.
About this qualification
The Level 2 Diploma in IT User Skills (ITQ) offered by OXQUAL develops practical digital literacy and workplace IT competence across document creation, spreadsheets, presentations, databases, email, online safety, file management and basic troubleshooting.
Career-focused
Develop relevant skills and knowledge that can support your next professional step.
What you'll cover
Key topics covered in this OXQUAL programme include:
- Digital Literacy
- Workplace IT Responsibilities
- Word Processing
- Document Formatting
- Document Management
- Spreadsheet Fundamentals
- Formulas and Functions
- Charts
- Data Handling
- Presentation Software
- Visual Communication
- Database Fundamentals
- Simple Database Queries
- Email Communication
- Calendar and Scheduling Tools
- Collaboration Platforms
- Internet Safety
- Secure Browsing
- Data-Protection Awareness
- File Management
- Cloud Storage
- Backup Awareness
- Basic IT Troubleshooting
- Practical Workplace IT Tasks
Who it's designed for
This OXQUAL programme is suitable for:
- Beginners in IT
- Office Assistants
- Administrative Personnel
- Junior Staff requiring workplace IT skills
- Learners progressing from basic digital-skills study
What you'll gain
Successful completion of this OXQUAL programme can help learners to:
- Develop practical digital literacy.
- Strengthen document and spreadsheet skills.
- Improve presentation competence.
- Develop professional digital communication.
- Improve file and cloud-management practices.
- Strengthen basic troubleshooting skills.
How this qualification is assessed
The assessment pattern for this OXQUAL programme is outlined below.
- Assessment Type: Written examination, IT project and viva.
- Format: Multiple-choice questions, applied IT tasks, project submission and oral defence.
- Total Questions: 60 theory questions plus 1 IT project and 1 viva.
- Passing Score: 70%.
- Duration: 6–8 weeks (100–120 hours total).
Have questions about this qualification?
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